Pomp and precision: the digital quality management world of a print communications leader
In a world saturated with digital media, sometimes a print ad feels like a humble blast from the past. A relic, from a world long gone and mostly forgotten.
Well, perhaps not quite.
Meet Bluestar: New Zealand’s leading print and communication solutions provider. Print communications may be innocuous to the uninformed, untrained eye, but to those in the know, it’s the difference between success and failure.
It’s a well-known fact that a brand’s visual identity and tangible visual outputs are cornerstones of sales success. Retaining a high degree of quality is imperative to delivering an excellent print ad, especially when the final product is silently judged by countless pairs of eyes, permanently in print for aeons.
Chasing Print Perfection
Though Bluestar prides itself on its high-quality outputs, the old methods of quality management struggled to keep up with the company’s growth and subsequent increase in demand.
“It was all paper-based, a four-page document that someone had to fill in.” explains Carmorita Roebeck, QHSE Coordinator.
The quest for perfection for such a large customer base demanded a quality management system that can streamline processes while maintaining an unwavering commitment to excellence. Bluestar needed software that could keep up.
That’s where ecoPortal came in.
Safety technology towards analogue excellence
Bluestar’s partnership with ecoPortal has been instrumental in taking the team’s quality management processes to the next level, and the implementation of ecoPortal has been nothing short of seamless.
“We literally gave ecoPortal our paper-based system and said, ‘Build me a template that looks like this, because it’s what everyone’s familiar with’, and they did exactly that. The experience of implementation was really great,” says Shared Services Manager Megan Skinner. “Even the follow-up support has been amazing.”
The rigorous quality management system not only fosters a system of care and precision, but helps create more efficient workflows for each team member. A telltale sign that the workflows have seen improvement is the increase in team engagement.
“If I talk to our teams, they’re all engaged.” CEO Jill Cowling notes.
It’s a simple metric, but one that will always be important. Using a quality management software that’s tailored towards enhancing user experience with a particular focus on the frontline worker means that teams don’t stumble when it comes to quality checks.
Jill sums it up nicely: “ecoPortal’s making it really, really easy to deliver what we need to deliver, so we can make positive change.”
Bluestar’s commitment to quality and precision is about more than just avoiding mistakes; it’s about creating finished products that truly stand the test of time. In an era so saturated with fleeting, fast-paced content, print media offers a reliable permanence that is quietly impactful.
As Bluestar continues to lead the way in New Zealand’s print and communication solutions, their partnership with ecoPortal will play a crucial role in their ongoing success. By combining a somewhat traditional craft with cutting-edge quality management technology, Bluestar makes magic happen as they set the standard for excellence in the industry.
When you’re ready to plan the right health and safety software for your business, you can try a demo or get in touch with the team at ecoPortal.
